{"version":"1.0","provider_name":"Maximus Gulf","provider_url":"https:\/\/maximusgulf-uat.e8demo.com\/en\/","author_name":"Maximus Gulf","author_url":"https:\/\/maximusgulf-uat.e8demo.com\/en\/","title":"Introduction to Customer Service - Maximus Gulf","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"xvgO7U7ezX\"><a href=\"https:\/\/maximusgulf-uat.e8demo.com\/en\/product\/introduction-to-customer-service\/\">Introduction to Customer Service<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/maximusgulf-uat.e8demo.com\/en\/product\/introduction-to-customer-service\/embed\/#?secret=xvgO7U7ezX\" width=\"600\" height=\"338\" title=\"&#8220;Introduction to Customer Service&#8221; &#8212; Maximus Gulf\" data-secret=\"xvgO7U7ezX\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/maximusgulf-uat.e8demo.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"This program equips participants with the knowledge and practical skills needed to deliver outstanding customer service experiences. It covers customer behavior, complaint handling, identifying customer needs, and building trust to foster long-term customer relationships. Participants will learn best practices that contribute to higher customer satisfaction and service excellence."}